Shipping & Returns

Shipping

🌟 Buy 1 & Enjoy Free Shipping 🌟

All orders are shipped via SF Express. Once your order is dispatched, you’ll receive a shipping confirmation email containing a tracking number to monitor your package’s journey. 

🇭🇰 For Hong Kong Customers, You may choose between home delivery or self-pickup at an SF Store / SF Locker. For self-pickup, please enter the SF Express "Code" in the address field during checkout.

Return Policy
As our products are custom-made, we do not offer returns or refunds. If your item arrives defective or damaged, please contact us at zipbedz@gmail.com within 7 days of receipt, including your order number and photos of the product. We’ll promptly address your concern.